Frequently Asked Questions

What are the delivery costs?

All prices include delivery costs for orders within the UK.

Unfortunately, I am not able to deliver outside the UK at this time.

How long do I have to wait for my order?

Unless otherwise stated, all items listed on my online shop are in stock and available for immediate purchase. I aim to send out all orders within 5 working days.

How do you send my order?

Parcels are sent by Royal Mail Special Delivery.

This is a tracked and signed for service and if you would like your parcel to be sent to a different delivery address, please contact me.

As it is made from glass, I'm worried about my order getting damaged in the post. How will my order be packaged?

I take a lot of care making my products, so it is a priority for me that these reach you in top condition and how best I can package my products is something I factor into the design process. Before any new product range is offered for sale online, I package up a sample product and post it to myself to check there is enough padding and protection.

I do use a lot of packing to protect the glass, however at the same time I don't want to inundate my customers with lots of packing filler that is hard to dispose of. Therefore, I tend to use recyclable paper and cardboard as packaging and compostable loose fill pieces when I need extra packing.

Where do I put my Framed Glass Art in my home?

All coloured glass benefits from a light source to bring out the beautiful depth of colour of the transparent glass.

As such the Framed Glass Artworks are best situated on a windowsill so they can be backlit by natural light.

How do I care for my glass artwork?

Everything is polished before leaving the studio and dusting with a dry lint free cloth should be enough to keep the artwork looking at its best.

Will the Framed Glass Art scratch my surfaces?

No.  All my products have pads on the base to help protect your furniture.

Do you make everything yourself?

Yes. All the glass is cut, fired in the kiln and then soldered together in my small home studio. I have a separate wood workshop where I make the bases for the framed glass art and assemble the frames before these are stained, sealed and given a final polish.

Do your stained glass panels contain lead?

In traditional stained glass windows, such as Church windows, the stained glass is held together using strips of lead called cames.

In the late nineteenth century Louis Comfort Tiffany pioneered an alternative technique whereby the edges of the glass pieces are wrapped in a thin copper foil and then soldered together.

I use the 'Tiffany' copper foil technique to make my products. The solder I use to join the glass pieces together is a mixture of lead and tin, so my glass products do contain a small amount of lead and I would recommend washing your hands thoroughly after touching the solder lines.